Terms & Conditions

Please read these terms and conditions carefully before using our website or making any purchases.

1. Introduction

Welcome to Chamunda Creations ("we," "our," or "us"). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. User Agreement

By accessing and using our website, you agree to provide accurate and current information when placing an order and to comply with all applicable laws and regulations.

3. Eligibility

To use our website and services, you must be at least 18 years old or have permission from a parent or legal guardian. By using our site, you confirm that you meet this requirement.

4. Orders & Payments

  • All orders placed on our website are subject to availability and confirmation.
  • We reserve the right to refuse or cancel an order at any time due to errors in product information or pricing.
  • Payments must be made using approved payment methods such as Credit/Debit Cards, UPI, or Net Banking.

5. Pricing & Promotions

  • All prices listed on our website are in Indian Rupees (INR) and include applicable taxes.
  • We reserve the right to modify prices, offers, and promotions at any time without prior notice.

6. Shipping & Delivery

  • We aim to deliver products within the specified timeframe. However, delays may occur due to unforeseen circumstances.
  • Chamunda Creations is not responsible for any delays caused by third-party couriers or unforeseen events.
  • Shipping costs and estimated delivery dates will be provided at checkout.

7. Returns & Refunds

  • You may return products within 7 days of delivery if they meet our return policy criteria.
  • Refunds will be processed once the returned product passes our quality check.
  • Shipping charges for returned items are non-refundable.

8. Account Security

You are responsible for maintaining the confidentiality of your account information, including your username and password. We are not liable for any unauthorized activity under your account.

9. Prohibited Activities

  • Engaging in any fraudulent, illegal, or unauthorized activity is strictly prohibited.
  • Attempting to interfere with the security or integrity of our website is not allowed.

10. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Chamunda Creations and is protected by applicable copyright laws. Unauthorized use of our content is strictly prohibited.

11. Limitation of Liability

Chamunda Creations is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.

13. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

📧 Address: F-15-16, Sharanam Metrolinks, Opp. Metro Station, Khokhra, Ahmedabad - 380026

📞 Phone: 9898102727, 8849130485